Training for ISO 9001

ISO 9001:2015 is a base for evaluating the quality management system used in an organization. A quality management system is used in an organization for the overall improvement of the quality and efficiency of the products and services offered, different processes that take place in the organization and improving the functions of the staffs. The ISO 9001 uses a plan-do-check-act model of approach to fulfill its function of improving individual processes to meet the standard requirements prescribed by ISO.

Since the QMS and ISO are important parts of an organization, there needs to be a time to time evaluation of the systems to check whether are functioning to their full potential and are being effective and efficient too. Internal auditing is one such process which checks each and every process for evaluation and improvement processes. Since these are unique system and specific in their characteristics, you need trained professionals to maintain and evaluate these systems. There are different posts in a QMS system which needs specific training to help the staff do the functions efficiently. There are many course offered to the staffs to get themselves trained to use the QMS system.

1) ISO 9001 Lead auditor

As mentioned earlier a lead auditor is fundamental to the working of an efficient QMS. He has the ability to check the entire system for any flaws and come with advices on improvements and even solutions for improving processes. The lead auditor course is a four to five day course which ends with a test to make sure the understanding of the auditor. These courses are available at certified ISO 9001 training centers.

2) ISO 9001 Internal auditor course

It’s a two to three day course based on the led auditor course except, there’s no test or certification for it although those who complete the training gets a certificate of completion.

3) ISO 9001 awareness and implementation course

This course is mainly for making the staffs understand and learn about ISO 9001 and it implementation. The awareness courses are usually a two day course; these courses are also available online. These courses are not for certification or specialization.

An organization needs internal auditors and lead auditors for its QMS system to function effectively; moreover all of the organization’s staffs need to be aware of the QMS system and its benefits. Only if they have this knowledge, they can use the QMS system to their advantage and use it for enhancing their functions.

What CEOs Want from their Business Hotel

A successful CEO is always on the move. Thanks to business deals, strategy meetings and conferences, a CEO spends a major amount of his time away from home. This translates to a lot of time spent in hotel rooms. CEOs these days are very clear about what they want from their business hotel and those traveling will expect their business hotel in Singapore to provide such amenities on top of exemplary service and top notch hospitality.

When it comes to finding the right home away from home, CEOs find out quickly which hotels can make them feel loved and which ones have them heading out the door to the competition. So what are these requirements every CEO must have from their business hotel in Singapore?

1. A well stocked gym – CEOs need to stay active and fit in order to maintain a highly productive lifestyle. They require the gyms to be well stocked with new age and updated equipment that is accessible at all times of the day. This helps them plan their schedule around a quick swim or a workout.

2. The little things – a CEO appreciates the coffee pot in his room, a handwritten note from the manager, name brand shampoo and soap and even loading the fridge with their favorite drink – all go a long in sealing the CEO’s business from the competition out there. Once he feels wanted somewhere, the CEO will want to return to that hotel.

3. Location – a CEO has many pre determined locations for his meetings within the city. The business hotel must be adequately located. From being a status symbol to being a convenient location to travel to and from, the business hotel’s location is a top priority with any CEO.

4. Value – a good CEO is one that is smart with his money. CEOs might not be looking for the cheapest business hotel. Rather, they would be in the market for the best value. In order to appeal to CEOs, the hotel needs to market its services in new and interesting ways. CEOs prefer all the amenities be included in the package as opposed to paying extra for them on the spot. Inclusive packages with a wide range of conveniences and comforts find favor with CEOs who are searching for value with zero strings attacked. CEO also compare and contrast hotels with ease, so it is important to provide value that truly stands out.

A CEO’s needs will continue to evolve with the times. The business hotel in Singapore will need to stay up to date with these needs and meet them in the best possible manner in order to stand out from the competition.

Role of Business Intelligence in a Company’s Success

Business intelligence is an invaluable tool in the current business practice. BI is but a collection of techniques and tools that is used to transform unstructured raw data into useful information. Majority of the data accumulated is insignificant if the structure an organization is faulty. To understand the potential of raw data, data interpretation is necessary. A better foothold in the competitive market is bestowed upon efficient data analytics which improves the stability of the business structure.

The current, historical and predictive outlook on business is provided by business intelligence. According to a number of Microsoft partners in Singapore, a few functions that are commonly undertaken by the BI wing are online analytical processing, analytics, reporting, data mining, business performance management, text mining, benchmarking, processing of complex events, perspective analysis and predictive analysis.

Business intelligence plays a key role in the steering of the company’s path towards success by:

1. Reducing the number of bottlenecks: data can be extracted by the end-users when needed instead of banking on those working in the finances or IT sector to prepare the relevant reports. Another advantage is the flexibility of creating new data designs to match requirements. Bottlenecks in information flow is reduced by :

i. Allowing the user to run and open reports autonomously

ii. Providing the information that is significant to the current operation based on the role in question

iii. Ability to access the required data without the involvement of the IT department

2. Cutting down in cost of labor: the effort and resource spent on manual data collection and organization is lowered by standardizing the procedure of report organization. The amount thus saved adds to the profits. Labor cost is reduced by:

i. Automating the collection and organization of data

ii. New design tools that make the process of creating new reports simpler

iii. The need for training is reduced for report maintenance and development

3. Reducing the time taken in making the right decisions: organizations can act on issues as soon as they appear if the pertinent data is available: the faster the information is acquired, quicker is the decision made. Making fast decisions is beneficial for a company for two reason:

i. Time interval between thought and action is reduced. Issues are dealt with at a fast pace avoiding the situation of loss.

ii. The responsiveness towards new opportunities and threats is increased significantly.

Business intelligence most importantly parallels the organization to its business objectives. Success is granted when the organization works as a unit towards a common goal.

5 Facts About Japanese Language That You Were Not Aware Of

Learning a language has several advantages ranging from aspirational benefits to intellectual benefits. Likewise, learning Japanese has its fair share of advantages on a global level. Singapore stands out as one of the frontrunners in business ventures and it has been regarded one too many times as one of the easiest places to do business. Japanese is promoted as an important language in Singapore and finds its use in the international affairs, tourism, sign boards and so on. To learn Japanese in Singapore is not a necessity, but the added benefit in learning the language cannot be denied.

  • On a higher note, Japanese is the 9th most commonly used languages in the world and ranks third amongst the largest language groups on the Internet. That would not come as a surprise to many given the affinity of the Japanese people with the gizmo world.
  • In addition to being the 9th most common language, Japanese also enjoys the status of having a whopping 125 million speakers all over the world. Japanese language even enjoys the second language status in the neighboring China and Korea.
  • Over a hundred dialects have been in usage in the Japanese language. Some of the dialects are so distinctive that, it wouldn’t be too wrong to regard them as a separate language even.
  • A very special factor about the Japanese language is that, it’s very honorific in nature and possesses several expressions solely intended to convey respect. These expressions are at times regarded as mandatory too.
  • Japanese as a language isn’t directly related to any other language in the world. The language isn’t tonal either, that makes the whole pronunciation an easy deal.

Some regard Japanese to be a hard language to learn, but it ain’t very hard for the learners who have English as their first language. The reason being that most of the words in Japanese can be related to the words in English. That gives a head start and Japanese language won’t be nearly as challenging as some pessimists and cynics would have the learners believed. To learn Japanese in Singapore won’t be too much of a hard work and won’t be a loss for sure.

Tips to Value Art

Valuing art, sculpture and other artistic materials is a daunting task. It takes years of experience and knowledge to determine the truly valuable gems. More often than not most people undervalue their art or sculpture which gives rise to loss in potential profit. Antiques have certain criterion for its valuation especially when it comes to art. Valuation of company related to artworks depends on their accuracy as well as popularity among people. When you are about to value art there are certain things to keep in mind which we shall discuss below.

The art itself

Researching on the artist is one of the first things to do. How popular was he? Is he alive? How many similar artworks did he create? These are important questions that can determine the value of an art or contribute to its value. Artists who have created limited number of works tend to attract the highest price because of its rarity. The next thing that you should do is to find out whether the item is an original piece is one of a kind as this also greatly increases the price. A painting is priced higher than a lithograph or print as there are only few of them made.

The next step is to date the artwork, artworks created by popular and rare artists before they became popular or their early works are considered to be the most valuable. Experts believe artworks before the artist became popular have more adventure and boldness to it because the artist was trying to achieve success and was highly motivated. This is of course true for only certain situations.

The size is also a factor in the price determination as bigger pieces means more difficulty hence more value.

The market

The market is also an important aspect of value determination as the demand has a key hand in the price of an art. If more people wants to get the certain art it naturally increases its value. The price can constantly fluctuate depending on the market demand. If arts of similar kind enter the market in number it would lead to the depreciation of the value of the art. Like most commodity, supply and demand definitely has a hand in the determination of the art.

The next aspect that increases the value of an artwork is its liquidity. That is the speed of commanding cash in case you want to sell. If its liquidity is high that is the demand for it and the number buyers are high the art naturally tends to appreciate in it value.

What are the Functional Areas of ERP?

What is ERP?

ERP stands for enterprise resource management and it is a system or software that helps any business or enterprise manage its various resources such as manpower, technology and other resources. It helps the business to manage and implement successfully its back office departments. It deals with the various activities of an enterprise or business, such as –

* Cost planning

* Product planning

* Sales and marketing

* Services and manufacturing

* Inventory management

* Payment process

So basically ERP is a tool or software that can be implemented and utilized in any business organization to integrate all the above components together and make the most of the resources and back office functions of the organization to help it reach and maximize its goals and objectives.

What is a functional area of a business organization?

The functional area of a business or an enterprise is that area that allows the business organization to function smoothly and efficiently, without which the entire organization would collapse. Functional areas of the organization can be human resource related or back office related or technical related. A company cannot function without computers and machines and technology nor can it function without the requisite manpower to run these machines and computers. So the functional areas of a business organization are like the cells of our body, without which we cannot perform our day to day functions or activities.

What are the functional areas of ERP?

The ERP software covers mostly all the functional areas of a business organization. Below is a brief outline of the functional area and how ERP can be utilized or implemented in that functional area –

1. Financial department (Accounts and finance) – ERP is implemented by maintaining up to date accounts and ledgers for various fixed assets, liquid assets and current assets as well as liabilities. Cash flow statements, profit and loss accounts and balance sheets are also part of ERP. Maintaining vouchers, financial consolidation and management of cash inflow and outflow is important too.

2. Management accounting – ERP involves maintaining a budget and cost management using the different methods of cost accounting such as activity based costing.

3. Human resources – ERP in this functional area includes hiring employees and training them, maintaining a roster, payroll management, employee benefits, retirement plans, etc.

4. Data services – ERP includes self-service options for customers, 24/7 customer helplines, and support, and support for employees and suppliers as well.

5. Project management – ERP consists of project planning, management, and costing. It also includes project work allocation, billing, expense, and time and project activity management.

Queue Management For A Great Reception Experience

Reception management is important when it comes to queue management as well as efficient functioning of banks. Reception acts as the front of the bank so naturally it tends to have the longest queue, it is important to manage this queue to improve the overall experience of the customers. Integrating queue management systems into the bank considering the specific needs is the important part.

A queue management basically helps in decreasing the perceived waiting time to improve customer experience which in turn affects the experience. The experience is important because it influences the customer’s decision to retain the services in the future or even regularly.

The queue management system works in stages to improve the reception experience of the bank.

Information upon arrival

The importance of the reception is to provide important time saving information to the clients on the available agents and service as well as routing them to their required counter. Availing this information through the internet or over messages can greatly save time as well as overcrowding. Provision of a number or token upon arrival can also give the customer an idea of the waiting time.

Ease of processing

Taking the customers’ place in the queue for better time management is a great service rendered upon which the customer has the freedom to use that time to his wishes. Online registration over the internet through smartphones or PC can save a lot of time also ease processing counters from burning out.

Adjusting waiting time

Adjusting the waiting time based on the importance of the service can improve the customer experience. Making the waiting time interactive and entertaining can cut short the perceived waiting time, since bored customers tend to abandon the queue or wait, causing potential loss of both profits and retentions.

Token system

The token system can be very helpful which negates the need for standing in a queue. A signage showing the token number upon the time of meeting the agent can inform the customers who are waiting in the lobby. Sitting in the lobby relaxed is better than standing in the queue bored. Even using an announcement system can be helpful when the token number comes up.

Data collection

Since almost all the customers have to go through the reception it puts the reception in a strong position to collect accurate data on customer number and waiting time. This allows the data to be used to devise better implementation of bank queue management systems.

Things You Should Know Before You Register Company in Singapore

Every jurisdiction has a set of regulatory requirements that dictate the process of starting and operating a company. Essentially, Singapore has a set of regulatory requirements that you must follow when you want to register company in Singapore. Mostly, companies prefer to register under the private limited company. A limited private company has some tax benefits under certain conditions. In addition, a private limited company does not expose the individual assets of the investors.

company annual meeting

It is advisable for local and foreign investors to engage the services of a professional firm to carry out the registration process on their behalf. It is easier, and it takes less time because these firms have in-depth knowledge of the registration process. It is important to note that the Singapore Companies Act allows any person, whether a foreigner or a Singaporean citizen, to register company in Singapore as long as that person is above the age of 18 years.

Before you start the registration process, it is important to know about the basic facts about company formation in Singapore. When you engage registration firm, you will learn about the favorable tax exemptions afforded to the registered companies. You can take advantage of these tax benefits and save on operation cost in the end.

Company Name

Importantly, the most important thing when it comes to register company in Singapore is the company name. You cannot proceed with the incorporation process if you do not get an approval from the Company Registrar. In order to get a quick name approval, ensure that your name does not resemble any existing local companies. In addition, ensure that the name does not infringe on trademark and it is not vulgar.


Your private limited company should have at least one resident director. According to the Singaporean law, a resident citizen means a Singaporean Citizen, Permanent Resident or an individual with a legal Pass. In addition, the director should be above 18 years old and should not be bankrupt or have a criminal history. The law does not dictate the number of additional local or foreign directors in the private limited company. Therefore, if your want to register company in Singapore, you should follow these rules and regulations.


Section 171 of the Singapore Companies Act allows a minimum of one and a maximum of fifty shareholders. A director can also be a shareholder. Essentially, a shareholder can be an individual or a legal entity such as a different company or a trust. The Singaporean law allows an entire local or foreign shareholding. If a company goes through an incorporation process, it can transfer its shares to another person. In this regard, when you register company in Singapore by engaging a reliable registration professional like, you can make seamless transitions in future.

Importance of Education

Education is most important part of life; if we get right education then our life naturally becomes bright but unfortunately if we start following wrong path for education then it spoils our career. Human beings start learning new aspects from very small age; presently kids are allowed to join play schools or some other learning programs even at the age of 1 year or two. It is little difficult for parents to send their child to school at this initial stage and kids also feel safe only in the close vicinity to their parents. For such situations many experts have developed some specialised learning program where kids are taught new concepts with active participation of their parents. This is really a great step toward child education because it helps kids to learn more and more while feeling home like safety with parents. Adult Accompanied Programs are useful for this type of education; in system teachers and parents both make equal efforts to educate their child with some creative tasks. All activities are made very innovative and interactive where kids are entertained with music, dance and drama presentations.

Adult accompanied programs are very helpful for natural mental growth of children because usually kids of age group 1 to 4 years never feel safe out of their house; they always want to stay very close to their parents. In these specialised learning programs some routine schedules are developed for kids that follow creative writing, painting and story acting etc; with these activities kids are made to learn new aspects of life. Child aging from 6 months to 4 years is involved in such activities and their parents accompany them for active participation in every learning process. Some of the most popular adult accompanied programs are Playnest, Playclub, Bilingual Playclub, mental arithmetic, creative writing etc. All aspects of these programs are designed in order to boost interactive learning in infants with language stimulation. Some activities for toddlersinvolve songs, art and craft, puppet talks, drama activities, storytelling and some theme based programs. These activities create friendly environment for kids so that they can feel comfortable with learning process. At this initial age of life kids are very curious to know about new things, they usually ask variety of questions and try to explore things in different manner; if at this stage they get perfect guidance; their future naturally becomes better and they start exploring world with unique view. These interactive sessions boost critical thinking and independent behaviour in students; they are allowed to work in teams to encourage their team work skills as well as co-ordination. Adult accompanied programs are gaining positive response from market and parents are feeling them most beneficial for basic learning of kids. Kids are provided with huge facilities at learning centres in Singapore so that they can feel comfortable with this elementary education program. Highly interactive Activities for toddlers are introduced in these programs so that kids can learn new things all easily and in step by step manner.

Deciding on Engineering Diploma Courses

If you are currently, a college bound student and you have yet to decide on degrees that you would want to acquire, you are not alone. Selecting a degree to suit you well can be a very daunting task and your future career and work will depend on it. If you think that you love solving some technical problems and Mathematics problems and if you would want to get much greater opportunities as you graduated, you may want to consider studying engineering diploma courses in Singapore. Engineering gives you a wide range of opportunities lying in this broad field.

If you are a part of the general public that are not able to understand what an engineer exactly does, you will be glad to know that there is a plethora of different kinds of works, which fall under the field off engineering. If you graduated having engineering diploma courses in Singapore, you will more likely be involved in the design, development, and research of new services and products. Whether it is mechanical engineering, civil engineering, electrical engineering, or bioengineering, you have many different options that may cater to the things that interest you.

If you would like to design gaming systems, cars, robots, medical technology, or cellular phones, electrical engineering will be the best for you. If you would prefer to work with large buildings, roads, dams, and bridges, you might be interested in civil engineering. Whether it is small or big, the engineering diploma courses in Singapore encompass creating and designing more of the world wherein we live. Moreover, engineering incorporates skills as compared to that of the technical variety. Although it is a technical subject, good engineers will also have to develop considerable communication and management experience, as both of these are significant to the field of engineering. The degree will be encompassing a number of different skills and subjects from Mathematics, to mechanics, to design, and many more.

Whether it is manufacturing and designing cars or computers, or houses and helicopters, an engineer has had a hand in it. While a scientist will be asking why a problem would arise, engineers will most probably want to look for a solution to the problem. If you would like to use your judgment, reasoning, and imagination in solving problems, engineering diploma courses in Singapore will be the perfect choice for you. A general engineering degree is going to open up a great field of opportunities in many different industries, so having to find a work after you graduated will be much easier than having to try finding a very particular work with a very particular degree.

In the present world, to have a post-graduate education is essential and is going to set you apart from some other individuals in a very competitive society. Engineering diploma courses in Singapore will be the perfect choice for you. A bachelor of science in engineering degree will help you in building a great career. All you need to do now is to find the perfect school to provide you the best education on engineering degree, leading you to the first step of great field of opportunities.

Here is other opportunities you can check: