ISO 9001:2015 is a base for evaluating the quality management system used in an organization. A quality management system is used in an organization for the overall improvement of the quality and efficiency of the products and services offered, different processes that take place in the organization and improving the functions of the staffs. The ISO 9001 uses a plan-do-check-act model of approach to fulfill its function of improving individual processes to meet the standard requirements prescribed by ISO.
Since the QMS and ISO are important parts of an organization, there needs to be a time to time evaluation of the systems to check whether are functioning to their full potential and are being effective and efficient too. Internal auditing is one such process which checks each and every process for evaluation and improvement processes. Since these are unique system and specific in their characteristics, you need trained professionals to maintain and evaluate these systems. There are different posts in a QMS system which needs specific training to help the staff do the functions efficiently. There are many course offered to the staffs to get themselves trained to use the QMS system.
1) ISO 9001 Lead auditor
As mentioned earlier a lead auditor is fundamental to the working of an efficient QMS. He has the ability to check the entire system for any flaws and come with advices on improvements and even solutions for improving processes. The lead auditor course is a four to five day course which ends with a test to make sure the understanding of the auditor. These courses are available at certified ISO 9001 training centers.
2) ISO 9001 Internal auditor course
It’s a two to three day course based on the led auditor course except, there’s no test or certification for it although those who complete the training gets a certificate of completion.
3) ISO 9001 awareness and implementation course
This course is mainly for making the staffs understand and learn about ISO 9001 and it implementation. The awareness courses are usually a two day course; these courses are also available online. These courses are not for certification or specialization.
An organization needs internal auditors and lead auditors for its QMS system to function effectively; moreover all of the organization’s staffs need to be aware of the QMS system and its benefits. Only if they have this knowledge, they can use the QMS system to their advantage and use it for enhancing their functions.